You're innovative and driven.
We are too.
We've been looking for you!

There is nothing more rewarding than knowing that we are helping keep our communities safe.

Every member of our company is passionate, has great instincts, brings his/her own form of intelligence and good judgment, and runs, runs, runs toward the finish line. We are a group of entrepreneurs and industry experts who are looking for like-minded individuals who roll up their sleeves and solve problems creatively. Every week brings new challenges and it's our job to meet them. Come join us!

Qualified individuals should apply directly to: careers@socialsentinel.comYou will be contacted if chosen to move forward in our recruitment process.

Current Openings

Corporate Controller
Burlington, VT

The Controller is a high visibility position reporting directly to the President and is responsible for overseeing all general accounting functions.  The ideal candidate is a detailed oriented, accomplished accounting professional with a history of leading initiatives, strong leadership skills, and the ability to communicate effectively with all levels of staff.

Primary responsibilities include ownership of the financial close process, customer billing operations, accounts receivable management, accounts payable, payroll, equity award administration, as well as responsible for all technical accounting research and treasury administration. The Controller will also be part of a team that creates and implements controls, policies and procedures across all operating areas of the business.  The Controller will oversee a small (2 person team) initially.

Essential Functions:

  • Responsible and accountable for all areas of accounting operations including:
    • Accounts payable
    • Payroll and expense reimbursements
    • Equity award administration and accounting
    • Fixed asset accounting
    • Journal entries and trial balance preparation
  • Responsible and accountable for all areas of revenue recognition and revenue operations including:
    • Billing and collections
    • Contract review
    • Revenue recognition
    • Sales tax liability review
  • Responsible and accountable for all aspects of GAAP financial reporting
    • Review of technical accounting matters
    • Preparation of standard monthly management reporting package (including board material support)
    • Preparation of Quarterly and Annual financial statements
    • Annual Audit  
  • Implement, document and maintain adequate and effective processes to improve the close and reporting cycles to ensure timely and accurate reporting
  • Any other responsibilities that may be assigned from time to time.

Prerequisites and Experience:

  • Active CPA licensure required
  • Accounting degree (BS/BA required, MSA/MBA preferred)
  • 5+ years of progressive accounting experience including at least 3 years as a Corporate Controller or as an Manager of Accounting Operations.


  • Ability to build strong teams and interact with individuals at all levels throughout the organization
  • Possess exceptional written and verbal communication skills, including ability to articulate recommendations in a concise and timely manner
  • Able to handle multiple tasks and maintain control and order over same
  • Exceptional  GAAP and financial reporting technical skills
  • Exceptional work ethic

Social Sentinel, Inc. is an equal opportunity employer.

Client Success Manager (CSM)
Burlington, VT


At Social Sentinel we believe that every student deserves a safe & secure classroom and that every teacher deserves a safe space for teaching. We offer campus leaders a powerful solution that helps them ensure the safety and security of their students, campuses & communities through a deep understanding of the language and behaviors of harm shared on public social media.

We are a SaaS company that sells into the K12, Higher Education and Campus Safety environments.  We are passionate about our company and its mission.  We know the market, we know our prospects, and we know our client base; we need you to help us welcome new clients and care for existing clients while delivering all an unparalleled experience.


The CSM will report directly to the Vice President of Client Success and will work with both existing clients and new clients that are brought on board via our Business Development team.

The CSM will be responsible for making regular outbound calls to review client accounts as well as answering inbound inquiries and service requests from current clients. Striving for first-call resolution, the CSM will focus on quickly diagnosing the client’s issue, accurately documenting all details and communications in our internal CRM tool, and finding the best means to satisfy the client’s request. The CSM understands the value of building meaningful relationships with clients and aims to exceed expectations of our trusted partners. The CSM enjoys learning technical concepts and is able to communicate them to a wide variety of audiences.


  • Act as the account manager and primary point of contact for client accounts (K12 and Higher Education).
  • Gain and maintain an expert level understanding of our product and service. Use this knowledge to recognize and solve potential problems, evaluate effectiveness, and understand client use cases.
  • Conduct onboarding, training, and monthly account reviews for client accounts.
  • Work with product and technical staff to enhance the client experience by tracking and resolving technical issues, requests, and bugs.
  • Act as a liaison between internal teams and out clients, ensuring client needs are met.
  • Other duties as needed.


  • Either of the following:
  • Strong computer skills and technical acumen; ability to use and understand SSI products and CRM software products.
  • Expert knowledge of social media platforms.
  • General knowledge of the Higher Education and K-12 systems.
  • Excellent oral, interpersonal, and written communication skills.
  • Superior team player with experience and commitment to excellence.
  • Demonstrated ability to evaluate and solve complex problems, and execute appropriate solutions.
  • Thrives in a rapidly evolving and fast-paced work environment.
  • Bachelor’s Degree, or
  • 3-5 years demonstrated success in B2B account management.

Submission Materials: Please send the following to Cover Letter, Resume, and List of References (3)

Social Sentinel, Inc. is an equal opportunity employer.

Software Engineer (Java)
Burlington, VT

We are looking for a Software Engineer responsible for building Java applications. This includes anything between complex groups of back-end services and their client-end (desktop and mobile) counterparts. Your primary responsibility will be to design and develop these applications, and to coordinate with the rest of the team working on different layers of the infrastructure. Our engineering team is small, values open discussion and curiosity while encouraging people to challenge the status quo.  Thus, a commitment to collaborative problem solving, sophisticated design, and product quality is essential. 


  • Translate business requirements and use-cases into functional applications
  • Design, build, and maintain efficient, reusable, and reliable Java code
  • Ensure the best possible performance, quality, and responsiveness of the applications
  • Identify bottlenecks and bugs, and devise solutions to these problems
  • Help maintain code quality, organization, and automatization


  • Proficient in Java, with a good knowledge of its ecosystems
  • Proven ability to write clean, readable Java code
  • Solid understanding of object-oriented programming concepts
  • Familiar with various design and architectural patterns
  • Understanding of the JVM, its limitations, weaknesses, and workarounds
  • Knowledge of concurrency patterns in Java
  • Understanding of the fundamental design principles behind a scalable application
  • Knowledge of relational databases, SQL, and ORM technologies
  • Experience working with Amazon Web Services as a platform (EC2, S3, RDS, SQS, Dynamo, CloudWatch, etc.)
  • Experience with Java application frameworks (Spring preferred)  
  • Experience with Java dependency management (Maven preferred)
  • Experience with automated testing platforms and unit testing frameworks (JUnit preferred)
  • Experience with distributed version control (Git preferred)
  • Familiarity with continuous integration tools (Jenkins preferred)

What You Will Bring to the Team

  • Bachelor’s Degree in Computer Science or related field
  • 5+ years of professional software development experience
  • Strong Java language skills and Cloud / SaaS experience
  • Exposure to all phases of the software development lifecycle
  • Experience with Agile development processes and techniques
  • Excellent oral and written communication skills
  • Aptitude for analytical problem solving
  • Ability to quickly learn new technologies
  • An attitude where no technical challenge is too great
  • Ability to communicate and collaborate cross-functionally, and work well with a team-oriented environment

Social Sentinel, Inc. is an equal opportunity employer.